I wanted to follow up from a previous post now that I have successfully sold my home. Grace was amazing to work with. She had everything lined up and scheduled all appointments while we prepared the house for sale. She set up all the inspectors, painter, gardener, stagers and best of all she really has an eye for the overall picture of how the house should look and present. She is a very confident real estate agent and extremely friendly which really helped me KNOW I had the right agent representing me with the listing and selling of the house. We had a timeline of three weeks to get everything prepared and ready and trust me there was a lot that needed to be done. On many occasions she advised me in the right direction. She knew what my budget was to get the house prepared and even up to the first day of showing the property I was amazed at her attention to detail. We listed the property on 3/19/14. I was shocked...we had 70 other real estate agents stop by, the marketing flyers and advertisements she ran in the local papers were great, for the exception of the LA Times ad, but that was the newspapers fault. Anyway we had over 15 offers on the house in 6 days! We listed the house at 1.599 million, which I thought might be a little low, but I had the confidence in Grace. Well all I can say is WOW! House sold for 2.188 million with a 7 day escrow and literally NO hassles and NO delays! I have no question that Grace Chang was the right real estate agent. I highly recommend her for any real estate transaction of any price.
-Michael Sohl
My family of four have been working with Grace for over a year. She found us a great rental in San Marino just in time to register our kids in school (relocation). She then spend the next many months scouring the town for the perfect home for us. It didn't take her long to understand what we were looking for in a home. In less than a year, she had us in a great home in a great location where we can raise our kids.
We can't thank her enough. Definitely would recommend her to first time or veteran buyers in the Pasadena/San Gabriel area. She was always very patient with us :)
-Michiko Lee
Grace is truly delightful to work with on all real estate transactions. She has always delivered and exceeded my expectation. She was always promptly responsive even on weekends, late evenings, and holidays. I no longer have properties to sell or rent, but I look forward to working with her again when we have another deal.
-Lisa Chang
Grace is truly "As good as it gets!" I have known Grace and worked with her for over 7 years now. I am more and more impressed every day by her knowledge of the industry, inventory and strategies. Her effort and energy are second to none and as hard as it may be for other agents, her ethics and morals are a reflection of her respect for others and for herself. She is truly a gem and I am fortunate to call her a friend!!
-Dave Jones
We have utilized Grace to lease out, and later sell our rental units in Pasadena. Let's address rentals first - everyone starts by posting listings on Craigslist or Apts.com since those are low-cost options. The challenge however is based on our experience they yield very poor results. After trying that route, we went with Grace and the units were leased out within 2-3 days (for some periods at a higher rate than we were asking for). We sold two units in 2014 and Grace did a great job. Yes, this is a seller's market, but it still requires an agent who will dog the deal through the close of escrow (we had short escrows for both properties). Grace did that with both transactions.
-Kai Ranabargar
Grace was glowingly recommended to me by my mother as I was embarking on my first time purchasing a home. I was living in New York City but flying back to Los Angeles to look for a place to live. I was frantically scouring the internet and sending Grace a large amount of new listing everyday in all different areas of Los Angeles. She patiently and thoughtfully narrowed down my list to the key neighborhoods of the city that she thought would be a best fit for me and the homes that both fit my aesthetic needs as well as my financial budget. Grace compiled a great jumping off point to get a taste of the area and the availability of the market. She was punctual and professional during the entire home searching process and carefully guided and explained the entire process to me. Grace not only showed the homes to me but took me out to lunches and drove me around neighborhoods to get a true feeling for the various communities that I was interested in.
Once I found the home of my dreams, Grace swiftly negotiated with the seller's realtor and struck a deal so that my dream could become a reality. Grace's work was far from over after all of the paperwork was meticulously reviewed and signed. Because I was still living in NYC, she so thoughtfully not only put me in contact with great resources for staining my floors, repairing my fireplace, gardener recommendations, etc. but, she also made available in her schedule to be at my new home to greet any workers and let them in while I was away.
I could not have handled all of these details on my own from across the country and I am so thankful to have had Grace there to facilitate all of this. She truly went above and beyond my expectations.
I would recommend Grace to everyone who is looking for a savvy, intelligent, thoughtful, well versed, friendly, and truly dedicated real estate agent in the Los Angeles area.
-Catherine Icaza
Grace was instrumental in helping move my new family from my cramped condo to our dream home in a matter of weeks. With the birth of my first child, I began working with Grace to sell my condo and move toward my first single family home. I was expecting the process to take a considerable amount of time and include making upgrades, storage unit costs, and potentially living in temporary housing. Grace listened to my family’s needs and proposed a solution: sell the condo to an investor and rent back while looking for that perfect first family home.
Literally, within days, Grace called to share an offer submitted on our condo for the same amount as the recently renovated units in our complex, with no request for repairs or upgrades to be performed and a 15 day closing. The night we accepted the offer, a water pipe burst in our condo causing some damage. Grace kept the buyers and me calm while navigating me through the insurance red tape and even recommended contractors who could perform the repairs in time for the closing.
In terms of the process, Grace walked me through each clause while highlighting areas that I might want to consult with tax advisers or other professionals. She promptly responded to each of my many calls, emails and even text messages. Grace also took it upon herself to help me enter into our rental contract with the new owners, perform the initial and close out walk-throughs, and even provide our 30 day notice to the new owner!
This could have been an incredibly intimidating process for my wife and I: Are we ready to sell? What items should we upgrade in order to sell? What if we don’t find a place we like? Should we save more for our next down payment? Fortunately, Grace was willing to be a sounding board and provide us options that took the mystery and fear out of our decision making process. Thank you Grace!!!
-Rob Shaw
Grace is awesome in every way! I'd had a dream of getting a house closer to the beach than the SGValley and when it was time, she was there in a big way. She listened to what I had in mind, found a bunch of potential places, drove me to view them and gave me very useful background information at each stop. Once the decision was made, she was very patient in explaining each step of the process, providing both technical expertise and emotional support throughout. When we had some trouble with the sellers, she "had my back" and gave me excellent advice. Even now that the deal is done, she checks in on a regular basis to see how I'm doing. It's a fixer-upper and she gave me excellent references for an inspector and handy-man and soon, I'll have the house of my dreams. I give 100% of the credit for making this dream come true, to Grace. In case you'd like a summary, here are adjectives which describe Grace: friendly, patient, trustworthy, supportive, punctual, reliable, knowledgeable, great communicator. Everything you'd want and expect from a great realtor/friend.
-Jon Imamura
I’ve known Grace for a few years and have always been impressed by her kindness, honesty and professionalism. Having been looking online for a condo in Pasadena for a few months, I decided to contact Grace in hopes of finally achieving my goal of homeownership.
From the moment I reached out to her, Grace was a tremendous help every step of the way. Her knowledge of the city, and her thoroughness during each viewing made my decision to purchase a home that much easier. She was very good at setting realistic goals and was fantastic at advising me on each offer submission, meticulously explaining and analyzing the comparable properties in the surrounding areas. Every question I had was answered promptly and whenever I needed Grace, I knew she was only a phone call away.
Overall, I was extremely satisfied with using Grace Chang as my real estate agent. The purchase and escrow process went very smoothly and therefore I would highly recommend Grace for all your real estate needs.
-David Huynh
Grace made the searching and buying process of my first home simple and straightforward for me. It started with showing me new listings accordingly to my price range and taste in a home. Despite a competitive multiple offer situation, Grace helped write a strong offer to help win the house. Even though I was out of the country, Grace completed the offer and escrow smoothly by setting up inspections, processing paperwork, and answering any questions I had through the process.
Since I had no knowledge or experience in the real estate industry, I feel that Grace went above and beyond just to make sure everything went easily for me. I highly recommend Grace to anyone looking into buying or selling a home.
-Kitty Cheung
Grace is an awesome Realtor. She helped me purchase my first house at California. She is an passionate, patient, and knowledgeable person. Without her help, I cannot get the offer in the competence of more than 20 offers. She not only provides professional advice in house purchase, but also recommend lender, handyman and inspector she knows.
Grace is always enthusiastic at her work and life. She won't let you down
-Yuru Ni
As a first time home buyer, I was really surprised how easy the whole process went. I saw one of Grace's listing online, since I didn't have an agent at the time, I contacted Grace directly and saw the property. I liked it a lot so haired Grace as my agent a week later. She was very patient with me as I had no experience in home buying before, she explained each step of the process and made sure that I was comfortable the whole time. It took less than a month from the first time I saw the property to the date I moved in. Yeah, it was that easy!!! I will recommend Grace to anyone who needs an agent to buy or sell. She's the best!!
-Vera Yang
I am glad I found Grace. She made the process of buying a house seem easy. She is very knowledgeable and very easy to work with. I have dealt with a couple of other real estate agents in the past and have felt that they did not always have my best interest in mind. With Grace, I had no such doubts. She was also always on top of things, responded promptly and took the initiative to move things forward quickly. I was also impressed by her willingness to go above and beyond: she helped me deal with the HOA, and recommended movers and other contractors. I highly recommend Grace: she's intelligent, professional and knows real estate. She's a rockstar.
-Jaime Tan
Buying a house can be a stressful and sometimes overwhelming process. Luckily my girlfriend and I had Grace as our guide to help us along. She is as nice and affable a person as you'll ever meet but she also has a vast knowledge of the San Gabriel Valley, Pasadena, and surrounding areas. Even if there was something she didn't know, she would research it with her magical ways and get back to us within a day or two. In fact, without her guidance I don't think that we would have been able to win the bid for the place that ended up being the perfect starter home for us.
Grace goes above and beyond what you would expect from a real estate agent and I would highly recommend her to anyone looking to buy or sell a home.
-David Tran
For a first time home buyer, Grace is the best fit. She understands your needs and knows what you want even through a vague description. That's what happened to me one year ago. Through her assistance, I luckily got my ideal house at the bottom of the market. Appreciate her professional and great personality. Besides, she also gives out useful information beyond the real estate transaction. Great agent and great person!
-Rachel Chen
Grace went above and beyond when I bought my condo. Even after the deal was done, she was around and helped with letting in and overseeing some remodeling work I needed to get done because I was so busy. She was able to recommend handymen, painters, etc etc, anything I wanted help with before, during, and after the process. She's indispensable, prompt with responses, and an absolute pleasure to work with.
Unfortunately my experience in the past had been an unpleasant one. I had been working with an unqualified agent that resulted in a disappointing failed transaction.
-Rosa Lee
Feeling discouraged, I was looking for a trustworthy agent, which I found in Grace. She not only helped me through the difficult situation with the previous agent, she also was able to refer me to a qualified agent in my area of San Diego. Grace was involved in every aspect of the home buying process, which reassured me that I was getting the most honest and truthful representation possible. From the beginning, Grace was able to put me at ease by explaining every step of the home buying process. She had always made herself available for any questions that I had. I feel that her diligence in this transaction was what made it as successful and smooth as it was.
Grace Chang is an excellent agent as she has shown through her character of honesty and integrity. I would gladly recommend her to any of my family and friends.
-Jennifer Ly
I just wanted to express my gratitude for Grace Chang. When I decided to make my first time home buying even more complicated by buying a duplex, it was sure lucky (or incredibly insightful) I chose Grace as my agent. It was easily the most stressful decision I've ever made in my life, and I couldn't imagine what it would've been like without Grace. She helped me navigate through the overwhelming and difficult process of becoming a homeowner/ landlord. She hunted down every available listing in my narrow price window. She went above and beyond in hunting through her enormous rolodex to find whatever contact I needed. She was therapist when I wanted to panic, but never pushy. Grace clearly understands how to put the customer before the sale. Hopefully, I don't have to do this again soon, but if I did, I would not think about doing it without Grace.
-Chris Schaper
Grace helped me to identify, negotiate and complete my first home buying transaction and did so very efficiently. For many years now, Grace has known that I was in the market to purchase my first home and knew exactly the type of home for which I was looking. When the right property came along, she did not rest until my offer was accepted, escrow was closed, and the keys were in-hand. Her dedication to ensure that every potential road block had a solution also helped to make this a very smooth process, and I could not be happier with my new property!
-Anne Hsu
Grace helped us find our home in December 2012. It was our first time purchasing a house, so the whole process was very new to both my husband and I. Grace was graceful, patient and understanding. She explained everything in details. She was very quick to answering our emails, and always ready to meet us at the house with the inspectors and other service providers. Grace had the ability to listen to our criteria and find houses that met our priorities. Which helped us find our home quickly and we're very happy with our choice. We enjoy our home everyday as it reveals itself to us day by day. We are always ready to recommend Grace to any friend or family that needs help buying or selling a property.
-Annie Saboundjian
Grace is a honest and knowledgeable professional who really honed in on what I was looking for in a home. She is personable, not pushy, and adapting. She truly listens to your needs. It was a pleasure working with her. I highly recommend her if you are in need of a real estate agent.
-Allen Ho
-Michael Sohl
My family of four have been working with Grace for over a year. She found us a great rental in San Marino just in time to register our kids in school (relocation). She then spend the next many months scouring the town for the perfect home for us. It didn't take her long to understand what we were looking for in a home. In less than a year, she had us in a great home in a great location where we can raise our kids.
We can't thank her enough. Definitely would recommend her to first time or veteran buyers in the Pasadena/San Gabriel area. She was always very patient with us :)
-Michiko Lee
Grace is truly delightful to work with on all real estate transactions. She has always delivered and exceeded my expectation. She was always promptly responsive even on weekends, late evenings, and holidays. I no longer have properties to sell or rent, but I look forward to working with her again when we have another deal.
-Lisa Chang
Grace is truly "As good as it gets!" I have known Grace and worked with her for over 7 years now. I am more and more impressed every day by her knowledge of the industry, inventory and strategies. Her effort and energy are second to none and as hard as it may be for other agents, her ethics and morals are a reflection of her respect for others and for herself. She is truly a gem and I am fortunate to call her a friend!!
-Dave Jones
We have utilized Grace to lease out, and later sell our rental units in Pasadena. Let's address rentals first - everyone starts by posting listings on Craigslist or Apts.com since those are low-cost options. The challenge however is based on our experience they yield very poor results. After trying that route, we went with Grace and the units were leased out within 2-3 days (for some periods at a higher rate than we were asking for). We sold two units in 2014 and Grace did a great job. Yes, this is a seller's market, but it still requires an agent who will dog the deal through the close of escrow (we had short escrows for both properties). Grace did that with both transactions.
-Kai Ranabargar
Grace was glowingly recommended to me by my mother as I was embarking on my first time purchasing a home. I was living in New York City but flying back to Los Angeles to look for a place to live. I was frantically scouring the internet and sending Grace a large amount of new listing everyday in all different areas of Los Angeles. She patiently and thoughtfully narrowed down my list to the key neighborhoods of the city that she thought would be a best fit for me and the homes that both fit my aesthetic needs as well as my financial budget. Grace compiled a great jumping off point to get a taste of the area and the availability of the market. She was punctual and professional during the entire home searching process and carefully guided and explained the entire process to me. Grace not only showed the homes to me but took me out to lunches and drove me around neighborhoods to get a true feeling for the various communities that I was interested in.
Once I found the home of my dreams, Grace swiftly negotiated with the seller's realtor and struck a deal so that my dream could become a reality. Grace's work was far from over after all of the paperwork was meticulously reviewed and signed. Because I was still living in NYC, she so thoughtfully not only put me in contact with great resources for staining my floors, repairing my fireplace, gardener recommendations, etc. but, she also made available in her schedule to be at my new home to greet any workers and let them in while I was away.
I could not have handled all of these details on my own from across the country and I am so thankful to have had Grace there to facilitate all of this. She truly went above and beyond my expectations.
I would recommend Grace to everyone who is looking for a savvy, intelligent, thoughtful, well versed, friendly, and truly dedicated real estate agent in the Los Angeles area.
-Catherine Icaza
Grace was instrumental in helping move my new family from my cramped condo to our dream home in a matter of weeks. With the birth of my first child, I began working with Grace to sell my condo and move toward my first single family home. I was expecting the process to take a considerable amount of time and include making upgrades, storage unit costs, and potentially living in temporary housing. Grace listened to my family’s needs and proposed a solution: sell the condo to an investor and rent back while looking for that perfect first family home.
Literally, within days, Grace called to share an offer submitted on our condo for the same amount as the recently renovated units in our complex, with no request for repairs or upgrades to be performed and a 15 day closing. The night we accepted the offer, a water pipe burst in our condo causing some damage. Grace kept the buyers and me calm while navigating me through the insurance red tape and even recommended contractors who could perform the repairs in time for the closing.
In terms of the process, Grace walked me through each clause while highlighting areas that I might want to consult with tax advisers or other professionals. She promptly responded to each of my many calls, emails and even text messages. Grace also took it upon herself to help me enter into our rental contract with the new owners, perform the initial and close out walk-throughs, and even provide our 30 day notice to the new owner!
This could have been an incredibly intimidating process for my wife and I: Are we ready to sell? What items should we upgrade in order to sell? What if we don’t find a place we like? Should we save more for our next down payment? Fortunately, Grace was willing to be a sounding board and provide us options that took the mystery and fear out of our decision making process. Thank you Grace!!!
-Rob Shaw
Grace is awesome in every way! I'd had a dream of getting a house closer to the beach than the SGValley and when it was time, she was there in a big way. She listened to what I had in mind, found a bunch of potential places, drove me to view them and gave me very useful background information at each stop. Once the decision was made, she was very patient in explaining each step of the process, providing both technical expertise and emotional support throughout. When we had some trouble with the sellers, she "had my back" and gave me excellent advice. Even now that the deal is done, she checks in on a regular basis to see how I'm doing. It's a fixer-upper and she gave me excellent references for an inspector and handy-man and soon, I'll have the house of my dreams. I give 100% of the credit for making this dream come true, to Grace. In case you'd like a summary, here are adjectives which describe Grace: friendly, patient, trustworthy, supportive, punctual, reliable, knowledgeable, great communicator. Everything you'd want and expect from a great realtor/friend.
-Jon Imamura
I’ve known Grace for a few years and have always been impressed by her kindness, honesty and professionalism. Having been looking online for a condo in Pasadena for a few months, I decided to contact Grace in hopes of finally achieving my goal of homeownership.
From the moment I reached out to her, Grace was a tremendous help every step of the way. Her knowledge of the city, and her thoroughness during each viewing made my decision to purchase a home that much easier. She was very good at setting realistic goals and was fantastic at advising me on each offer submission, meticulously explaining and analyzing the comparable properties in the surrounding areas. Every question I had was answered promptly and whenever I needed Grace, I knew she was only a phone call away.
Overall, I was extremely satisfied with using Grace Chang as my real estate agent. The purchase and escrow process went very smoothly and therefore I would highly recommend Grace for all your real estate needs.
-David Huynh
Grace made the searching and buying process of my first home simple and straightforward for me. It started with showing me new listings accordingly to my price range and taste in a home. Despite a competitive multiple offer situation, Grace helped write a strong offer to help win the house. Even though I was out of the country, Grace completed the offer and escrow smoothly by setting up inspections, processing paperwork, and answering any questions I had through the process.
Since I had no knowledge or experience in the real estate industry, I feel that Grace went above and beyond just to make sure everything went easily for me. I highly recommend Grace to anyone looking into buying or selling a home.
-Kitty Cheung
Grace is an awesome Realtor. She helped me purchase my first house at California. She is an passionate, patient, and knowledgeable person. Without her help, I cannot get the offer in the competence of more than 20 offers. She not only provides professional advice in house purchase, but also recommend lender, handyman and inspector she knows.
Grace is always enthusiastic at her work and life. She won't let you down
-Yuru Ni
As a first time home buyer, I was really surprised how easy the whole process went. I saw one of Grace's listing online, since I didn't have an agent at the time, I contacted Grace directly and saw the property. I liked it a lot so haired Grace as my agent a week later. She was very patient with me as I had no experience in home buying before, she explained each step of the process and made sure that I was comfortable the whole time. It took less than a month from the first time I saw the property to the date I moved in. Yeah, it was that easy!!! I will recommend Grace to anyone who needs an agent to buy or sell. She's the best!!
-Vera Yang
I am glad I found Grace. She made the process of buying a house seem easy. She is very knowledgeable and very easy to work with. I have dealt with a couple of other real estate agents in the past and have felt that they did not always have my best interest in mind. With Grace, I had no such doubts. She was also always on top of things, responded promptly and took the initiative to move things forward quickly. I was also impressed by her willingness to go above and beyond: she helped me deal with the HOA, and recommended movers and other contractors. I highly recommend Grace: she's intelligent, professional and knows real estate. She's a rockstar.
-Jaime Tan
Buying a house can be a stressful and sometimes overwhelming process. Luckily my girlfriend and I had Grace as our guide to help us along. She is as nice and affable a person as you'll ever meet but she also has a vast knowledge of the San Gabriel Valley, Pasadena, and surrounding areas. Even if there was something she didn't know, she would research it with her magical ways and get back to us within a day or two. In fact, without her guidance I don't think that we would have been able to win the bid for the place that ended up being the perfect starter home for us.
Grace goes above and beyond what you would expect from a real estate agent and I would highly recommend her to anyone looking to buy or sell a home.
-David Tran
For a first time home buyer, Grace is the best fit. She understands your needs and knows what you want even through a vague description. That's what happened to me one year ago. Through her assistance, I luckily got my ideal house at the bottom of the market. Appreciate her professional and great personality. Besides, she also gives out useful information beyond the real estate transaction. Great agent and great person!
-Rachel Chen
Grace went above and beyond when I bought my condo. Even after the deal was done, she was around and helped with letting in and overseeing some remodeling work I needed to get done because I was so busy. She was able to recommend handymen, painters, etc etc, anything I wanted help with before, during, and after the process. She's indispensable, prompt with responses, and an absolute pleasure to work with.
Unfortunately my experience in the past had been an unpleasant one. I had been working with an unqualified agent that resulted in a disappointing failed transaction.
-Rosa Lee
Feeling discouraged, I was looking for a trustworthy agent, which I found in Grace. She not only helped me through the difficult situation with the previous agent, she also was able to refer me to a qualified agent in my area of San Diego. Grace was involved in every aspect of the home buying process, which reassured me that I was getting the most honest and truthful representation possible. From the beginning, Grace was able to put me at ease by explaining every step of the home buying process. She had always made herself available for any questions that I had. I feel that her diligence in this transaction was what made it as successful and smooth as it was.
Grace Chang is an excellent agent as she has shown through her character of honesty and integrity. I would gladly recommend her to any of my family and friends.
-Jennifer Ly
I just wanted to express my gratitude for Grace Chang. When I decided to make my first time home buying even more complicated by buying a duplex, it was sure lucky (or incredibly insightful) I chose Grace as my agent. It was easily the most stressful decision I've ever made in my life, and I couldn't imagine what it would've been like without Grace. She helped me navigate through the overwhelming and difficult process of becoming a homeowner/ landlord. She hunted down every available listing in my narrow price window. She went above and beyond in hunting through her enormous rolodex to find whatever contact I needed. She was therapist when I wanted to panic, but never pushy. Grace clearly understands how to put the customer before the sale. Hopefully, I don't have to do this again soon, but if I did, I would not think about doing it without Grace.
-Chris Schaper
Grace helped me to identify, negotiate and complete my first home buying transaction and did so very efficiently. For many years now, Grace has known that I was in the market to purchase my first home and knew exactly the type of home for which I was looking. When the right property came along, she did not rest until my offer was accepted, escrow was closed, and the keys were in-hand. Her dedication to ensure that every potential road block had a solution also helped to make this a very smooth process, and I could not be happier with my new property!
-Anne Hsu
Grace helped us find our home in December 2012. It was our first time purchasing a house, so the whole process was very new to both my husband and I. Grace was graceful, patient and understanding. She explained everything in details. She was very quick to answering our emails, and always ready to meet us at the house with the inspectors and other service providers. Grace had the ability to listen to our criteria and find houses that met our priorities. Which helped us find our home quickly and we're very happy with our choice. We enjoy our home everyday as it reveals itself to us day by day. We are always ready to recommend Grace to any friend or family that needs help buying or selling a property.
-Annie Saboundjian
Grace is a honest and knowledgeable professional who really honed in on what I was looking for in a home. She is personable, not pushy, and adapting. She truly listens to your needs. It was a pleasure working with her. I highly recommend her if you are in need of a real estate agent.
-Allen Ho